Privacy Policy for 36nine.ai

Update: 27/October/2025

Introduction

At 36nine.ai, your privacy matters. We are committed to safeguarding your personal data and operate transparently in accordance with applicable laws, including GDPR where relevant. This policy explains what data we collect, how it is used, your rights, and integrates requirements for RB2B tracking and cookie consent compliance.

The Data We Collect

We may collect, use, store, and transfer different types of personal data:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address, telephone numbers.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system/platform, device technologies.
• Usage Data: How you use our website, products, and services.
• Marketing & Communications Data: Preferences regarding marketing and communications from us and third parties.
• Tracking Data: Activity information captured via cookies and similar technologies, including RB2B tracking mechanisms.

How We Use Your Data

We process your personal data only when legally permitted, including:

• Registering you as a new customer
• Processing and delivering orders
• Managing your relationship with us
• Enabling you to participate in website/service features
• Administering and protecting our business/website
• Delivering relevant website content, ads, and communications
• Improving products, services, marketing, analytics, customer relationships
• Ensuring compliance with RB2B’s tracking and cookie policies

Use of Cookies and Tracking Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers acting on our behalf) may then send communications and marketing to these emails. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

If International Company-Level Identification is enabled (GDPR):
You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, visit https://www.rb2b.com/rb2b-gdpr-opt-out.

Please note: We do not directly contact individuals on your behalf based on data collected via such technologies; all responsibility for compliance rests with the website owner.

Data Security

We implement robust security measures to protect personal data from unauthorized access, alteration, disclosure, or loss. Access is limited to employees, agents, contractors, and third parties with valid business needs.

Data Retention

Personal data is retained only as long as necessary for the purposes set out, including legal, accounting, and regulatory requirements.

Your Legal Rights

Depending on applicable law (including the GDPR if you are in the EEA/UK), you may have the right to:

• Access your personal data
• Request correction or erasure
• Object to or restrict processing
• Data portability (transfer)
• Withdraw consent

To exercise any rights, contact us at privacy@36nine.ai.

Cookie Compliance Tools & Opt-Out

We maintain transparency with our visitors by providing up-to-date information about data handling and ensure opt-out settings are accessible within this policy. Review our Cookie Banner and conduct regular compliance checks.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here and the "Last Updated" date revised.

Contact Us

Email: privacy@36nine.ai
Phone: +971 50 246 6969
Address: Dubai, United Arab Emirates